Cleaning involves the removal of old coffee oil, residue and bitter tannins, from hard-to-reach parts in your machine. This is done with either a cleaning capsule, cleaning tablet, or cleaning powder, depending on the coffee machine. See specific cleaning for your coffee machine here.

Furthermore, descaling entails removing limescale deposits from the heating element and piping from coffee machines.

Both processes are essential for the maintenance and performance of a coffee machine.

Cleaning your coffee machine and equipment is essential for keeping your machine in top performance, as well as the taste of the coffee.

Cleaning your coffee machine helps with:

• Extending machine lifespan
• Removing old coffee oil and residue
• Improvement of machine performance
• Improvement of overall coffee flow and taste

Caffenu® offers a cleaning product for just about any coffee machine or equipment on the market:

• Coffee capsule/pod machines
• Bean to cup
• Espresso (Manual & Semi-automatic)
• Fully automatic
• Filter coffee machines
• Kettles
• Milk frothers & circuits
• Urns

The Caffenu® liquid descalers are made to remove limescale and mineral build-up from the heating elements and piping in coffee machines.

Limescale is brought on by the water used in coffee machines. Additionally, the “hardness” of the water plays a big role in the pace at which limescale builds up.

Limescale is a layer of deposits which form on the heating element and piping. Once this layer begins forming, it increases the energy needed to heat the water. Therefore, the coffee machine is working harder than usual, and can lead to machine malfunction and costly repairs.

Hard water contains higher levels of mineral deposits like calcium and magnesium, which cause the build-up of limescale. Limescale is in most cases inevitable, making it critical to descale your coffee machine.

The Caffenu® Eco Descaler contains 200ml, enough for 2 doses, and 400ml, enough for 4 doses. Use one dose every 3-6 months to descale your machine.

The recommended usage increases depending on the water hardness in your area.

We recommend that you use the Caffenu® cleaning capsule after every 30 coffees made. Or at least once a month.

Please be advised that the descaling instructions we provide are general guidelines, for machines without specific instructions.

It is recommended to follow out the descaling instructions as per your machine manufacturer’s guide.

If the descaling light is still on, please try descaling according to your machine’s instructions using only water. Your machine will register this as the “proper” descaling procedure. The light should then switch off.

There could be two possible reasons for this.

1. It may be that the process you have used is not enough to descale your machine. You may need to use more liquid and a greater concentration of descaling solution and descale again. This is likely if you have very “hard” water in your area, and haven’t descaled your machine in a long time, so a bit more concentration of the solution is required.
2. If your coffee maker does not come out of descaling mode even after following this exact descaling process, try unplugging it and waiting about three to four minutes before plugging it back in again.